Jernbro Maintenance School contributes to higher customer engagement
Another appreciated session of the Jernbro Maintenance School has recently taken place. The training aims to enhance Jernbro employees’ competence in maintenance and maintenance development.
All the participants were interested, engaged, and appreciated gaining more knowledge about how everyone at Jernbro should work to deliver added value to our customers. The training clearly strengthened the sense of belonging to something bigger, says Niklas Jälmevik, one of the trainers at Jernbro.
– The training helped me sharpen my skills, but it also confirmed that we are already doing many things right. That felt reassuring, because we want to provide high-quality work and ensure that the customer gets the most value possible, says Henrik Hoffer, Foreman at Jernbro in Trelleborg.
– A large part of the training focused on the importance of carrying out risk observations and analyses before starting any work. It became clear that Jernbro’s top priority is making sure no one gets hurt, says Dennis Nertling, mechanic at Jernbro in Falkenberg.
– The training helped me sharpen my skills, but it also confirmed that we are already doing many things right. That felt reassuring, because we want to provide high-quality work and ensure that the customer gets the most value possible, says Henrik Hoffer, Foreman at Jernbro in Trelleborg.
– A large part of the training focused on the importance of carrying out risk observations and analyses before starting any work. It became clear that Jernbro’s top priority is making sure no one gets hurt, says Dennis Nertling, mechanic at Jernbro in Falkenberg.
– One thing I was reminded of was the 5S method. It means that everyone takes responsibility for creating and maintaining order in the workplace according to a common standard. I will definitely keep that in mind going forward, says Henrik.
– I will start applying the 5 Whys method, which is used to get to the root cause of a problem and can be applied in improvement work and problem-solving, says Daniel Larsson, pipe welder at Jernbro in Luleå.
– In my client assignment, we work with preventive maintenance and identify problems that could result in corrective work orders. We look at various parameters and analyze where the issue lies. The 5 Whys method will be useful here, says Henrik.
– I will start applying the 5 Whys method, which is used to get to the root cause of a problem and can be applied in improvement work and problem-solving, says Daniel Larsson, pipe welder at Jernbro in Luleå.
– In my client assignment, we work with preventive maintenance and identify problems that could result in corrective work orders. We look at various parameters and analyze where the issue lies. The 5 Whys method will be useful here, says Henrik.
Henrik also plans to put into practice the benefits of working “the Jernbro way” – that is, ensuring everyone follows established working methods when serving customers. This approach helps minimize downtime, increase efficiency, and lower costs through preventive maintenance. Identifying time-wasters and streamlining work shifts is another benefit.
– When we asked if the two days had been worth it, everyone answered with a resounding yes. That was a strong confirmation that our efforts truly make a difference, Niklas concludes.
– When we asked if the two days had been worth it, everyone answered with a resounding yes. That was a strong confirmation that our efforts truly make a difference, Niklas concludes.
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